Challenge:

How can we improve the customer journey from start to finish?

Outcome:

Student Universe is the world's leading travel booking site for college students and youth. The SU team commissioned a "user experience audit" of their current website and app, focusing on ways to improve the customer journey all the way through to booking a flight. Recommendations were compiled and shared with the Student Universe team.

Project Details

Client & Collaborator: Student Universe

Links: StudentUniverse.com

Platforms: Web, Mobile

Categories: UX